PokePads™

Fast & Reliable Shipping!

• We offer fast and reliable shipping for all our items. Orders are processed within 24-48 hours and shipped via standard delivery. Once your order is processed, delivery typically takes 3-14 business days.

• For a quicker delivery, you can select Express Shipping or VIP Shipping at checkout. These options prioritize your order, and reduce delivery time for added convenience.

• For any questions regarding your order, please contact our customer service team for assistance. By clicking the chat icon in the bottom left corner or via our main menu under "Contact Us"

30-Day Money-Back Guarantee!

We believe in the quality of our products and want you to shop with confidence. That’s why we offer a risk-free 30-day money-back guarantee.

If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving your package, along with the original receipt. To be eligible for a refund:

• Items must be in their original condition with all tags and labels intact.
• Refunds will be processed to your original payment method, provided the conditions in our Return & Refund Policy are met.

Need to make a return? Simply reach out to our customer service team for the return address and assistance. We're here to ensure a seamless process!